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No Communication to Remote Units
Possible Cause 1
Remote units are outside wireless range.
Ensure Remote units are within 500 meters or 1600 feet of the Automation Hub and have clear line-of-sight.
Possible Cause 2
Primary antenna connection is loose.
Ensure the primary (external) antenna connection on the bottom of the Automation Hub is tight and secure.
Possible Cause 3
Antenna connection(s) to the Automation Hub circuit board are loose or disconnected.
Ensure the primary (external) antenna is securely snapped onto connector J6 and that the secondary (internal) antenna is securely snapped onto connector J7.