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No Communication to Remote Units

Possible Cause 1 Remote units are outside wireless range. Suggested Solution Ensure Remote units are within 500 meters or 1600 feet of the Automation Hub and have clear line-of-sight. Possible Cause 2 Primary antenna connection is loose. Suggested Solution Ensure the primary (external) antenna connection on the bottom of the Automation Hub is tight and […]

What To Do After Replacing Remote Batteries

After the batteries in your remote units have been replaced, you would need to send scan commands for the remote units to resume call-in. The remote unit goes into a high-power state for 3 days before they stop searching for the master unit. The scan commands that are sent within 3 days of replacing the […]

Bin-Sense Remote Unit User Manual

Click here for the Bin-Sense Remote Unit User Manual. For more manuals and guides, please visit our Support page.

Bin Not Reporting / Calling In

Master The Master unit is your Bin-Sense Live system’s most critical component and serves as the core. It communicates to remotes and transmits data (e.g. temperature / moisture readings) to the Bin-Sense servers via cellular connection. If none of your bins are reporting, it is likely that the Master unit is experiencing issues. Troubleshooting Login […]

Remote Not Calling in After Replacing Batteries

After the batteries in your remote units have been replaced, scan commands need to be sent for the remote units to resume call-in, otherwise they will not be picked up again by the Master unit and will instead go on a high power state. When in this state, battery power is consumed at a high […]