Automation Hub Has No Power (Diagnostic LED Off & Never Flashing)

Problem Cause 1 AC Power Adapter is not receiving power. Suggested Solution Check that the power outlet is energized and that the circuit breaker is not tripped. Check that the AC power plug is securely plugged into the electrical outlet. Problem Cause 2 Power link cable is disconnected. Suggested Solution Check that the AC power […]

Bin Not Reporting / Calling In

Master The Master unit is your Bin-Sense Live system’s most critical component and serves as the core. It communicates to remotes and transmits data (e.g. temperature / moisture readings) to the Bin-Sense servers via cellular connection. If none of your bins are reporting, it is likely that the Master unit is experiencing issues. Troubleshooting Login […]

Remote Not Calling in After Replacing Batteries

After the batteries in your remote units have been replaced, scan commands need to be sent for the remote units to resume call-in, otherwise they will not be picked up again by the Master unit and will instead go on a high power state. When in this state, battery power is consumed at a high […]